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DESCRIPTION: Part of managing any project, large or small, is keeping up with all the parties involved. Using our Contacts section allows you to collect all of them in a centralized location. Adding contacts to the project also provides JobDox with the r...
ADD NEW PHOTOS DESCRIPTION: The Job-Dox photo album module allows users to store and share project related images with other users and customers from a centralized location. PROCESS: Start by opening the project you want to add the images. In the n...
ADDING A BOOKMARK TO JOB-DOX FOR YOUR MOBILE DEVICE Description: This article will help you add a book mark for Job-Dox to your browser. Is many cases, you can also add an icon for Job-Dox to your home screen of your mobile device, which makes it even ...
CLEARING THE ANDROID APP CACHE DESCRIPTION: Clearing the app cache for the android app may be necessary if you are having excessive issues with stored data or the queue.  It is very simple to clear the app cache, though the process varies from device to...
CLEARING YOUR CACHE ON ANDROID DESCRIPTION: Sometimes the cache will need to be cleared in the Job-Dox app to fix an issue or sometimes after an update. This can also be accomplished by logging out, but this article will demonstrate how to accomplish th...
DESCRIPTION: There are some options you may have noticed while creating or editing a contact regarding how the contact is notified about events. The options are as follows: * Do Not Email (Do not email this contact ever) * Only Invite (Only send th...
CREATE A NEW PROJECT DESCRIPTION: Anytime you need to track information on a location, a customer, a job, or project, they will be referred to here as a project. Creating a project is the first step in everything you do in Job-Dox. PROCESS: * First...
CREATING DOCUMENTS IN JOB-DOX DESCRIPTION: In Job-Dox, you can now create and manage new documents, using this tool. The following video will demonstrate creating a simple document with fields that can be filled in from the project information, or by yo...
DESCRIPTION: JobDox presently allows for two types of contacts to be stored: Individual and Business. When creating or editing a contact you can change this value by using the drop-down box at the top of the form. When creating a new contact, the type ...
DESCRIPTION: Now that you have your contacts for a project stored, what do you do if something changes? Use the contact editing feature to update a contact's information, resend the invitation email without creating their account again or remove them fro...
FILTERING THE JOBS LIST AND SEARCHING FOR PROJECTS DESCRIPTION: After a project has been closed, you may still need to view records from that project. This article will detail how to find these closed projects; PROCESS: There are three primary tools ...
  HOW-TO: Change a staff Member's Password. DESCRIPTION: Sometimes a new staff member will lose their invite email, or even forget their password, or maybe you want to prevent someone from logging in to the Job-Dox system. This article will help you...
IMPORTING CUSTOMERS/JOBS TO QUICKBOOKS DESCRIPTION: Importing data from Job-Dox to Quickboooks can be a valuable tool to keeping your business moving forward. It can also be a frustrating process. The details found on this support site are geared toward...
INSTALLING THE JOB-DOX APP DESCRIPTION: The Job-Dox is best installed directly from Google's Playstore. However, Google also provides a way to install the app from the web in some cases. PROCESS: The best way to install Job-Dox for Android is to ope...
MANAGING DOCUMENTS DESCRIPTION: The Documents module provides several tools for you to use. This article will touch on most of the basic features of this module. PROCESS: First, open up the Job-Dox website and make sure you are logged in. Documents a...
SETUP MAPPINGS FOR QUICKBOOKS CUSTOMER IMPORTS DESCRIPTION: In order for Quickbooks to correctly read in data exported from Job-Dox, you must setup a mapping. This article will show you how to setup a mapping specific for project based exports, to custo...
SETUP MAPPINGS FOR QUICKBOOKS VENDOR IMPORTS DESCRIPTION: In order for Quickbooks to correctly read in data exported from Job-Dox, you must setup a mapping. This article will show you how to setup a mapping specific for project based exports, to custome...
SUBMITTING A BUG REPORT DESCRIPTION: Requires version 0.0.4 or newer If you encounter a bug in the app, you can submit a support ticket directly from the app. PROCESS: First, take screenshots of the issue if possible. Generally the screenshot funct...
VIEWING ITEMS ALREADY SAVED IN YOUR BUDGETS DESCRIPTION: Whether you are a project manager, accounting or the owner, you need to be able to view important details related to the budget on your project. We'll cover the quick process here on how to view u...
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